SIS Support

Ticketing System FAQ 7

• What is the escalation procedure if there is no timely response or resolution?
• I can't see other boards' tickets? Why?
• What does the Status of my Support Ticket Mean?
• Severity or Priority Rating
• Forgot Password - for Keous Service Portal

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Ticketing System Help 7

• Portal Demo
• Check your ticket status
• Searching Solutions and Forums
• Screen capture software
• Accessing Edsembli Support

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Edsembli Agreements and Policies 3

• Edsembli Product Service Level Agreement - April 5, 2021
• Edsembli Agreements and Policies
• Edsembli SOC 2 Compliance Reporting

Cloud Learning 4

• Accessing Edsembli Cloud Learning
• How to log in to Cloud Learning
• Cloud Learning Edsembli HRP - Human Resources Catalogue
• Cloud Learning Edsembli HRP - Employee Self-Service (ESS) Catalogue

Edsembli | SIS 10

• Accessing Edsembli Online SIS Manual
• questions for creating/adding a new school in edsembli SIS
• Potential Ontario Scholar Report
• Connect Teacher Setup and Digital Documents
• Student Import

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Edsembli Price List 1

• Edsembli Price List

PandaDoc 1

• PandaDoc - Decline a Quote or Unsubscribe from Reminders

Edsembli SFTP 1

• How to Login into SFTP

Product 1

• Edsembli Product Roadmap