Ticketing System Help
Help Guides and Tutorials for Users
Step 1:
From the Dashboard, click on New support ticket.
Step 2:
The following screen will open. Fill out the ...
Tue, 3 May, 2016 at 6:27 AM
Click on the Check ticket status link from the Dashboard.
You can view your past issues by clicking on the little arrow next to 'Open...
Tue, 3 May, 2016 at 6:18 AM
you can search the Solutions,
forums or your own tickets. It will give
you a suggestion or you can see the results and filter by category
F...
Tue, 3 May, 2016 at 6:30 AM
Screen capture software
Using a screen capture software like Jing to add screen shots and add annotations to help explain your issue
Jing Download: ht...
Sun, 15 May, 2016 at 10:36 AM
The attached document provides instruction on how to access Edsembli support.
Wed, 7 Oct, 2020 at 6:20 AM
In order to better troubleshoot and investigate a web application error, it can be a good idea to collect browser traffic and console errors through export...
Fri, 10 Jun, 2022 at 9:32 AM
1. Navigate to https://sis.support.edsembli.com/en/support/home 2. Click "Tickets" 3. Click "Export tickets" 4....
Fri, 1 Mar, 2024 at 11:14 AM