Ticketing System Help
Help Guides and Tutorials for Users
Click on the Check ticket status link from the Dashboard.
You can view your past issues by clicking on the little arrow next to 'Open...
Tue, 3 May, 2016 at 6:18 AM
you can search the Solutions,
forums or your own tickets. It will give
you a suggestion or you can see the results and filter by category
F...
Tue, 3 May, 2016 at 6:30 AM
Screen capture software
Using a screen capture software like Jing to add screen shots and add annotations to help explain your issue
Jing Download: ht...
Sun, 15 May, 2016 at 10:36 AM
The attached document provides instruction on how to access Edsembli support.
Wed, 7 Oct, 2020 at 6:20 AM
In order to better troubleshoot and investigate a web application error, it can be a good idea to collect browser traffic and console errors through export...
Fri, 10 Jun, 2022 at 9:32 AM
1. Navigate to https://sis.support.edsembli.com/en/support/home 2. Click "Tickets" 3. Click "Export tickets" 4....
Fri, 1 Mar, 2024 at 11:14 AM