Solution Articles
When you have issues related to Attendance not showing on Teachers’ ConnectEd portal, here are a few questions which you can review for troubleshooting: ...
Wed, 11 Oct, 2023 at 4:12 PM
When printing Transcript, the title for a Course code is not reflecting the appropriate title. Issue: It is a possibility for some reason and at so...
Mon, 8 May, 2023 at 10:21 AM
Not able to see the student in Attendance / Homeroom or in Markbooks, here is one of possible issues. Issue: A student was Registered either at the...
Wed, 4 Oct, 2023 at 8:53 AM
Two options are provided to print an admit slip for a student Call Home Call Home > Select the date > Select a student > Edit > At...
Wed, 4 Oct, 2023 at 7:36 AM
When you try to enter additional information and the SAVE button is greyed out. Issue: The SAVE button is greyed out because the Health card n...
Tue, 24 Jan, 2023 at 7:37 PM
FTP access for CLIENTS Please use WINSCP to access the FTP with these values. However, you can use other FTP applications with the same settings if you ...
Fri, 24 Feb, 2023 at 3:21 PM
Below are the instructions to print by group, and then instructions to print for all students. By group: 1. Click on the report/label you...
Fri, 9 Dec, 2022 at 5:08 PM
Error: Problems were encountered while printing transcripts for the following students'. Credit totals cannot be properly calculated due to...
Fri, 9 Dec, 2022 at 1:50 PM
Issue: In ConnectEd when trying to view report cards to print them as PDFs, but the program keeps LOOPING. ConnectEd > Menu > Achievement > P...
Wed, 16 Nov, 2022 at 7:40 PM
Any special characters in the titles of your User-Defined Custom Field might cause Quick Report errors. Issue: When exporting a Quick Report...
Wed, 16 Nov, 2022 at 12:01 PM