Solution Articles

Load Student Button has disappeared from the screen.
This solution article is to explain why the button has disappeared. The Load Student function can only be run by one person at a time, if it is not visible...
Mon, 15 May, 2023 at 1:48 PM
Compulsories are not set – How to modify it (Manually change)
Situation:  When Compulsories are not set correctly, meaning the compulsory credit should shows as “Yes” and for some reason it is not set properl...
Tue, 30 May, 2023 at 9:43 AM
Not able to add a class in a Student’s timetable – Timetable_Add_Drops/Duplicate value
  Situation/Scenario  Trying to add a class in a Student’s timetable and receiving this error message or if you have withdraw a student by mista...
Thu, 5 Oct, 2023 at 2:12 PM
Remove a dropped class from the Dropped class in Student records and does not exist into the Register
Situation:  When you have a class that appears in Student records when you look in the Class info > Class,  that you see a class as dropped in Cou...
Thu, 5 Oct, 2023 at 2:14 PM
Course selections – when School don’t use a third party
(Scheduling Next year > Course selections >…)  Once Initialize Next year has been run and you have verified your School schedule (next yea...
Thu, 5 Oct, 2023 at 2:18 PM
How to Withdraw a Next Year Student
Sometimes after students are enrolled to attend next school year they inform that hey will not attend anymore. The school then, needs to withdraw the studen...
Wed, 10 May, 2023 at 3:22 PM
Solution Article - Types of Students Conflicts
The students with conflicts option provides a list of students who were unable to get into all the courses they requested.  To see students with conflicts ...
Wed, 17 May, 2023 at 12:12 PM
Solution Article - Student's Next Year Choices of Courses on connectEd
This solution article is to explain how to allow students to choose their courses for next year on their student portal. Step 1:  On the board level,...
Thu, 5 Oct, 2023 at 2:16 PM
Student under audit
Context:    For some reason, a school may want to put a student under audit for one subject or more.  Don’t want to drop the class as they wan...
Tue, 16 May, 2023 at 10:21 AM
Import of OUAC numbers
Once you have received your file back from the OUAC, save it on your computer  Go to Ontario Reporting > post-secondary >Import OUAC numbers    ...
Fri, 17 Nov, 2023 at 7:53 AM