SIS Support

Situation:  When you must add Certificate/ training /award to a SHSM and the item is not in the dropdown menu.  Solution:  To add Certificate/ tra...

Situation:  When you export the Course Tally from a school, for any courses that have a department a carriage return is added at the end of the departme...

Go to the Board Level and make sure the Achievement Profile is set up with the number of lessons needed and the school is added to the profile. 2.  ...

School Level – Set up – Class info – Courses – This Year Along the top there are three columns that would need to be edited so the scheduler knows which co...

Situation:  When you have a mature student (18 years old and more) and the student don’t want their parents to have access to their record.    Sol...

This is a solution article on how to remove courses so they will not get loaded for exams. Go to Set up – Courses – look through your courses – if a course...

When running Official transcript for a student and the transcript won’t print and the following error occurs. You will need to troubleshoot the completed co...

When generating the June Report card you notice that the Next Year Grade is incorrect, the school likely has not yet run INITIALIZE SCHEDULING. Go...

  Situation:  It happens sometimes that in Achievement > Community hours you will have an additional section called “Verification needed”  ...

Situation:  You have a Code setup at your Board level that displays the title    But when you are looking in the Student records, the course ...