SIS Support

Situation:  If you want to know if you have Student(s) who do not have an Ontario Education number (OEN) in order either to request one to the Ministry ...

To find out who has the top average in your school you can ask us to run a script to get that name. Before you ask us to do this please ensure tha...

To correct this issue, uncheck the Last in list as below and select the missing students name then when you produce the register, they will appear on it.

The Transfer to new school year option transfers all the information from the 'next year' data into the 'this year' data as explained in ...

If you are performing a task and in the right-hand corner, you see an unexpected error has occurred. Click on the unexpected error and do the followin...

Situation:  When you must add Certificate/ training /award to a SHSM and the item is not in the dropdown menu.  Solution:  To add Certificate/ tra...

Situation:  When you export the Course Tally from a school, for any courses that have a department a carriage return is added at the end of the departme...

Go to the Board Level and make sure the Achievement Profile is set up with the number of lessons needed and the school is added to the profile. 2.  ...

School Level – Set up – Class info – Courses – This Year Along the top there are three columns that would need to be edited so the scheduler knows which co...

Situation:  When you have a mature student (18 years old and more) and the student don’t want their parents to have access to their record.    Sol...