SITUATION: 

If you tried to add a staff member who already has a Staff record at your Board/school in a new role as Principal and you got the following error message: 

 

SOLUTION: 

This message refers to an existing staff in that role. 

What you need to do: 

Verify who was the previous Principal at the school and either change the status to a teacher and/or do a withdrawal. 

IMPORTANT: Only one staff member can have the Principal role in a school.