Solution Articles

How to add/Share your reports to other schools
Share your reports to other schools Go to the Board Level – More Tools – File Manager – GO Select the school – where the report is that you want to share ...
Thu, 18 Sep, 2025 at 9:17 AM
Care and Treatment Education Programs (CTEP)
Care and Treatment Education Programs (CTEP)   As of 2025–26, the Ministry of Education (Ontario) has established a new designation for students with prim...
Tue, 16 Sep, 2025 at 9:19 AM
How to see the IEP Document in ConnectED
  Security under ConnectED Student record – Special Education Information both display and modify Student record – multimedia – both display and modify ...
Wed, 3 Sep, 2025 at 9:44 AM
Difference between Outcome programs within Incidents.
The Ministry has established specific business rules regarding Suspensions and Expulsions and the allowable Program Status types based on the circumstances ...
Fri, 25 Jul, 2025 at 8:49 AM
Changing a student’s SHSM pathway
When changing a student's SHSM Pathway, you may notice that all previously earned requirements appear to disappear. This is intentional, it's design...
Mon, 7 Jul, 2025 at 1:09 PM
Removing a Date from the Calendar
In certain situations, you may need to remove a day from the school calendar—for example, to correct an inaccurately set end date for the school year. This ...
Mon, 16 Jun, 2025 at 6:19 PM
Why and Why Not a Dual Credit Course counts on your Secondary Average Class Size Report
Dual credit courses Team-taught dual credit classes are included in the calculation of SACS. This type of dual credit course will have a board-certified...
Fri, 9 May, 2025 at 1:44 PM
OSBIE – Cannot submit incident
Issue When attempting to submit an incident, you may encounter the following error:  Cause  This error typically occurs when the Principal&#...
Wed, 7 May, 2025 at 6:26 PM
Calculate Attendance Type shows students with “0.00” FTE, but student registers show 1.0
The issue affecting these students is due to their classes being flagged as non-reportable. As a result, the report will not include those scheduled cl...
Wed, 7 May, 2025 at 8:54 AM
How to add OSSC to Grad Requirements
From the board level, go to menu, setup, Graduation Requirements, Requirements. Add a new requirement with the following details  Once ...
Thu, 10 Apr, 2025 at 8:17 AM