SIS Support

If the parent emails addresses are not being imported into Edsby and therefore parents cannot login to Edsby: Check that at least one of the parents ha...

Situation    When trying to add an existing lock to the student record the system indicates it does not exist even though the lock is in the system a...

Situation  You have some students at your school who has an IPRC and you need to better understand how to complete, make proper follow ups and ensure th...

  According to the Ministry of Education a student has not arrived at school until they attend at least one day in that school in the new school year. But...

When setting up the transfer, please ensure you follow the guidelines below: Check:   Uncheck:   Once the transfer is complete, setting the cl...

Situation  Normally when a school does their Setup for the Attendance, the Attendance parameters will be defined for each Grade what will be the method ...

The Special Education file contains information on the students flagged as Special Education in the Student School Enrolment batch file.  A student is flagg...

My Issue. I'm trying to add Approaches to Healing Certificate/Training to the Health & Wellness SHSM Requirements.   It has been added at the Bo...

Go to student record – Achievement – Marks & Comments – ellipse icon – scroll down to see if the Alternate report card box is ticked, if so and the s...

Please Note:  When we set up the NEW PLAR attendance type, (per ministry guidelines) we inaccurately made it a mandatory field when you clicked the Mature F...