Solution Articles

HomeRoom information not showing in Vendor
There are some cases when Homeroom are not showing in Edsby for Teacher or HomeroomID and RoomID is not syncing. 1). Please make sure Room Number in SIS...
Wed, 13 Sep, 2023 at 10:56 AM
ECPP Designated school association
To get the correct BSID number in the designated school number in the batch file it must be filled in on the student record. <DESIGNATED_SCHOOL_NUMBER&g...
Tue, 12 Sep, 2023 at 1:02 PM
Homeroom - adding/editing class sections
Step 1: Adding a new homeroom  Main menu> setup rooms. click on the + and add your new room  Step 2: Adding class sections  School setup...
Mon, 6 Nov, 2023 at 10:34 AM
ImagineEverything- Missing schools
Hello, If you are receiving the CSV files for ImagineEverything and finding that some schools are missing from the CSV file, It's probably because t...
Thu, 31 Aug, 2023 at 1:37 PM
Timetable changes for ON users
If you are getting this message box at the beginning of the school year while making timetable changes then you will need to check the TERM DATES for ...
Thu, 31 Aug, 2023 at 11:31 AM
New - Security items for staff
Please see screenshot below, there have been some new security items added that staff will need in order to Modify Ministry Numbers (OEN), Modify Stu...
Thu, 7 Sep, 2023 at 8:14 AM
How to Modify a Locker bank /Assigned a bank to lockers & Clear a bank from lockers & Export
Menu > Setup > Locker banks > select the one you will need to do:    Step 1 - Update the records     From the 3 dots, you will be able...
Mon, 2 Oct, 2023 at 9:47 AM
Add Staff member as Principal and got an error message
SITUATION:  If you tried to add a staff member who already has a Staff record at your Board/school in a new role as Principal and you got the following ...
Fri, 29 Sep, 2023 at 9:41 AM
Trying to change dates in Calendar but it's greyed out
If you have permission to make changes to the calendar but when you try to make the changes the option is greyed out  Go to your account permission an...
Mon, 6 Nov, 2023 at 10:34 AM
Achievement profiles – Next year classes
SITUATION:  You are working in your Scheduling next year, and in your Class info > Classes > Next year, you cannot see the Achievement profiles.  ...
Wed, 4 Oct, 2023 at 6:37 AM