Any special characters in the titles of your User-Defined Custom Field might cause Quick Report errors.
Issue:
When exporting a Quick Report using any custom field and see a “Failed” error message:
- Click on the “Failed” error message to open.
- Then, click on the actual message to read the details of the error message:
- Sometimes the error might provide a hint in the first link to indicate why the report has failed:
- This example indicates that the syntax around the characters ‘3E’ is incorrect:
- When you review your custom field titles, you might find one of the custom fields was saved with a title containing the characters mentioned in the error message:
- Currently, the SIS does not allow alphanumeric (or other special characters) within the title of the custom field, only alphabetic characters is allowed.
Solution:
1) Go to Setup > User-Defined Fields > Custom Fields
2) Remove the number (or other special characters) from the custom field title.
3) Save.