If a user forgets the account password or gets locked out, you probably want to change the user password. To do that, follow the steps below:

Step 1: Open the menu by clicking the three bars in the upper left corner of the screen.  

Step 2: Scroll down to find “More Tools.” Expand and select “Security.”  

Step 3: You will find the “Edsembli CONNECT” connect card, click “GO.” 

Step 4: Find the desired user click over it and click “Change password.” 

Step 5: Now you will see a popup window where must create a new password that contains a minimum of 6 characters and at least 1 number. 

Step 6: Save your changes.